Privacy Policy

Kitateeb (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (https://kitateeb.ae).

By using Kitateeb, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and any other information you provide when registering or contacting service providers.
• Usage Data: information about how you use the app, such as pages visited, features used, and session duration.
• Device Information: including IP address, device type, operating system, and browser type.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Kitateeb platform.
• Connect writers with service providers such as publishing houses or designers.
• Communicate with you about your account or services.
• Respond to your inquiries and support needs.
• Ensure the security and integrity of our platform.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate the platform.
• Other users (e.g., when a writer contacts a service provider).
• Legal authorities when required by law or to protect our legal rights.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You may:

• Access, update, or delete your personal information by contacting us.
• Opt-out of receiving promotional communications.
• Request a copy of your stored data.

6. Children’s Privacy

Kitateeb is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” above.